Customer success is when customers achieve their desired outcome (PC for sale) through interactions with your company. The desired result is straightforward. It’s what the customer needs to accomplish in the way they need to achieve it. There’s the desired outcome and their appropriate experience. When you bring those two things together, you get the desired result. If we can help them achieve their desired outcome, they will be successful and stay with us.
Takeaways:
• A digital copy of Wes Berry’s’ book Outcome Based Sales
• Sales 7-Day Challenge.
Available for Keynote, Workshop, and Motivational – Speaker: Wes Berry
